Troubleshooting

Signatures: Signature not updated, as the user profile was incomplete
This means that a required merge field has no data. To resolve this, compare the signature template's merge fields to the user's profile data to...
Fri, 29 Jul, 2016 at 2:36 PM
Signatures: Signature contains link to invalid domain
If you are finding that Ancoris Signatures won't update images in your signature templates and the log says "Signature contains link to invalid ...
Fri, 29 Jul, 2016 at 2:36 PM
Signatures: Signature pending update
If your signatures are stuck 'pending update', you should be able to find out why via the Logs section of Ancoris Signatures. Common reaso...
Wed, 16 Aug, 2017 at 4:56 PM
Signatures: Data Access Requirements
Ancoris Signatures requires read access to your G Suite user profile data, as well as the ability to write to your user's Gmail Settings. If yo...
Wed, 16 Aug, 2017 at 3:22 PM