Troubleshooting

Signatures: Signature not updated, as the user profile was incomplete
This means that a required merge field has no data. To resolve this, compare the signature template's merge fields to the user's profile data to...
Fri, 29 Jul, 2016 at 2:36 PM
Signatures: Signature contains link to invalid domain
"Signature contains link to invalid domain" If you receive this message in your Ancoris Signatures log when trying to update your user's...
Thu, 13 Dec, 2018 at 11:00 AM
Signatures: Signature pending update
If your signatures are stuck 'pending update', you should be able to find out why via the Logs section of Ancoris Signatures. Common reaso...
Wed, 16 Aug, 2017 at 4:56 PM
Signatures: Data Access Requirements
Ancoris Signatures requires read access to your G Suite user profile information, as well as the ability to write to your user's Gmail Settings in ord...
Thu, 13 Dec, 2018 at 10:53 AM